Thursday, November 10, 2011

Leadership Lessons from Penn State

This entry is very unusual. Instead of my words, I am quoting tonight an article from one of several online periodicals to which I subscribe. I have often shared with the aspiring and practicing principals with whom I work the excellent articles from BNET (Business Network).

Tonight's remarks are from a timely and well-written article concerning the reprehensible events at Pennsylvania State University. Educators at every level will do well to learn some lessons from this negative example. About the crimes--and that is exactly what they are--John Baldoni, writing for  Moneywatch, had this to say:

Who decides when the CEO or leader must go?  That is a question that Penn State has faced for at least a decade in its decision about how long Joe Paterno should remain as its head football coach. Today, in the wake of a horrific child abuse scandal, the answer is clear: it is now! Paterno and the university president were fired late Wednesday.

Paterno followed the letter of the law in disclosing an allegation of child abuse but in failing to follow up on those allegation - as it would seem a man of his principle would - he and his fellow administrators allowed an accused sexual predator to remain free of investigation for nine years.
Mindboggling? No, heart breaking to the Penn State faithful - student, alumni, faculty, staff, administration and most of all to the children who were allegedly preyed upon by Paterno's former coach and rumored heir apparent.

The problem is larger than what Paterno did or did not do. Penn State seemingly acted more in the spirit of self-preservation than in child protection. But there is a pattern. The university, for decades, has put football, or especially Paterno, in a separate category, seemingly exempt from close scrutiny. And to be fair until now Paterno acted in an exemplary manner. He seemed beyond reproach: his players graduated; he donated $5 million to the school, most of which was used for a new library; and he was a genuine father figure to his players.

But there were cracks in the legacy. In 2004, the university president sought to have Paterno retire. But Joe Paterno paid his supposed boss no heed. And the university backed down and in the process, sublimated its rightful authority to his whims.

The lesson for boards of directors, university trustees and public officials is clear. Never allow one executive to loom larger than the institution he or she represents. Here are some suggestions:

Set limits on tenure. Make it clear that the time of service is measured in increments of three to five years. The contract may be renewed regularly but it must be done so with a clear ending point. That prevents leaders from staying on indefinitely.

Groom successors. A leader's legacy begins on the first day of service but it is cemented by the people he grooms to succeed him both as successors and as members of future leadership teams. A deep bench negates the feeling that we have only one person in charge.

Insist on accountability. Leaders who remain in charge are those that deliver the goods. They produce returns that enrich the fiscal and social well being of the institution. Included in accountability must be personal behavior. That is, how do they treat others - colleagues, employees, and other stakeholders. As the saying goes managers get things right; leaders do it the right way.

Will there be exceptions to these guidelines? Certainly. An exemplary leader can extend his length of service. This may be especially true if the institution - more than the leader himself -- could benefit from his leadership for an additional period.

A more serious problem occurs when the reputation of a long-serving and well-intentioned executive becomes so entwined with the reputation of the organization they become synonymous. This is exactly what happened at Penn State. Joe Paterno became the public face of the university.

In good times, that may serve the institution well, but when trouble strikes the institution looks weak and vulnerable, not to mention culpable for failing to hold the leader accountable.

1 comment:

  1. Hi,Steve,

    The tragic Penn State situation is fraught with lessons for everyone! They are only just beginning to be understood.
    The honored status of a campus leader and hero, forged for 61 years, is blown away in a matter of days, not by a failure to act, but by a failure to act more aggressively in a very difficult, sensitive, and touchy situation.
    The University's national and international reputation is profoundly shaken by its own institutional failure of due diligence and oversight.
    Although the University trustees MUST immediately act to remove the leader, they are so eager to put distance they won't acknowledge the many, many services the leader had performed for the institution.
    Thousands of students feel profoundly betrayed - either by the leader's actions or by the university's actions, and in some cases both. They are deeply confused and hurt.
    The low-status whistle blower becomes a target for reprise and his career is ended.
    The leader is clueless about the implications of his lack of due diligence.
    The press feasts on the annihilation of the leader's career, the distressing choices faced by the university, and the detritus of the students' responses to the pain.

    Leadership is not for sissies, nor the fainthearted. But we need to support, protect, and provide oversight for leaders as they perform jobs that often require heroic actions but sometimes create feelings of invulnerability.
    bdbader@juno.com

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